Privacy Policy
At Ravel Therapies, we take your privacy very seriously.
We use an online client management system called Cliniko to manage most client records, which are stored securely in an encrypted form, and can only be accessed by one of Ravel Therapies’ practitioners using a dedicated login and password.
Where records are kept in hard copy format, they are stored securely in a locked cupboard.
The information we store includes your contact details, medical information you provide us, notes taken during your treatments, and invoice details. We do not store any of your credit card information.
We will never disclose your client records to anyone else, unless we have your consent to do so, or are required to do so by law.
We store your contact details in order that we can send you appointment confirmations and reminders, and so that we can contact you should there be any changes to your appointment. We may also occassionaly send you marketing information. You will be asked to opt in to receiving this correspondence at your first appiontment. You will, at any time, be able to change this preference.
If you have any concerns or questions whatsoever, please feel free to discuss them with your practitioner.